Returns & Exchanges
Before shipment overseas
In accordance with Korean law, returns and exchanges are NOT possible AFTER 7 days from the date of delivery.
Buy for Me
incl. HotDeals, Danzzac Shop
Change of mind - Please notify us within 7 days from the date of delivery for exchanges or returns
Product defects, wrong deliveries - If any wrong deliveries or defects are detected during the initial inspection upon arrival, we will arrange for an exchange. This applies only to defects or wrong deliveries that are immediately apparent upon inspection
Ship for Me
Change of mind - After requesting an exchange or return with the seller and receiving the return label, please inform us, and we will process the exchange or return.
Product defects, wrong deliveries - If any misdelivery or defects are found during the inspection upon arrival, we will promptly inform you.
After requesting an exchange or return with the seller and receiving the return label, please inform us, and we will process the exchange or return.
After shipment overseas
Exchanges or refunds due to change of mind are NOT possible.
Product defects, wrong deliveries
Returns or exchanges are not possible for errors in shipping or defects that cannot be detected during basic inspection.
However, we will compensate for defects or errors that can be identified during basic inspection. Please contact us with photos within 3days. Compensation amount is up to 100,000 KRW.