When removing unnecessary parts of the items, what is the fee for this service?

FAQService Fee

11.17.2024

The removal of product components is a free service we provide as part of our offerings.

This component removal can help you save on international shipping costs.

We typically remove items like clothes hangers, shoe boxes, and other bulky packaging components that add significant shipping weight relative to their value.

You can also choose whether to have the components removed when applying your order.

If you select to have the components removed for personal use items, we will remove any items that are deemed non-essential, as long as it does not compromise the usability of the product.

For example, we may remove the oversized product boxes while only shipping the core item. (However, we may refrain from removing components that could pose a risk of damage.)

If there are any specific components you would like us to remove, such as tags, please note that in the order instructions or contact our customer service, and we can accommodate the request.

Please note that component removal may limit the ability to exchange or return the item. Additionally, we may not be able to remove components that are integral parts of the product.