We apologize for the confusion and any inconvenience this may have caused you. Here are some reasons why you may have been charged after canceling your card payment:

Timing of the Cancellation: If the cancellation was processed after the payment had already been initiated or approved, you may still see the charge on your account temporarily. It can take a few business days for the cancellation to fully process and the charge to be reversed.

If you are still seeing an unwarranted charge after verifying the above, we recommend reaching out to our customer support team. They will be able to investigate the specifics of your transaction and ensure the issue is resolved promptly. Please don’t hesitate to contact us if you have any other questions!